Disclaimer

1. General Information

The information, content, and services provided on the Croo platform are for general informational purposes only. While we strive to keep the information accurate, current, and complete, we make no representations or warranties of any kind, express or implied, regarding:

  • The completeness or accuracy of information
  • The reliability or suitability of the platform
  • The availability of services
  • The quality or performance of crew members or employers
  • The legality of employment arrangements

User agreements for any services arranged through Croo are solely between the crew member and employer—not with Croo.

2. Platform Purpose and Limitations

2.1 What Croo Is

Croo is an online platform designed to facilitate connections between yacht crew members and vessel owners. We provide tools for:

  • Crew members to create and manage professional profiles
  • Employers to search for qualified crew members
  • Users to exchange contact information and messages
  • Community members to leave ratings and reviews

2.2 What Croo Is NOT

Croo is not and does not provide:

  • Employment or recruitment agency services
  • Guarantees of employment or placement
  • Employment contracts or agreements
  • Background checks or criminal screening
  • Independent verification of certifications or credentials
  • Insurance or liability coverage for employment disputes
  • Payment or compensation handling
  • Legal, financial, or maritime advice
  • Mediation or dispute resolution services

3. User-Generated Content Disclaimer

3.1 Profile Information

All crew profiles, including experience, certifications, qualifications, and personal information, are created and submitted by users. While we review profiles before approval, we:

  • Do not independently verify all information
  • Cannot guarantee the accuracy of claims
  • Cannot authenticate all documents or credentials
  • Are not responsible for false or misleading information

3.2 Due Diligence Responsibility

Employers and vessel owners are entirely responsible for:

  • Conducting thorough background checks
  • Independently verifying certifications and licenses
  • Confirming employment history and references
  • Conducting interviews and skill assessments
  • Checking maritime safety training (STCW) validity
  • Verifying work authorization and visa status
  • Conducting physical and medical assessments if required

3.3 Information Accuracy

Users should not rely solely on profile information when making hiring decisions. Profiles may be outdated, incomplete, or contain errors. Always request current documentation and verify information directly with the crew member.

4. Ratings and Reviews Disclaimer

4.1 Subjective Opinions

All ratings and reviews on Croo reflect the personal opinions and subjective experiences of individual users. Ratings:

  • Are based on individual user experiences and perspectives
  • May not represent all aspects of a crew member's performance
  • Are not verified as to accuracy or authenticity
  • Cannot be considered definitive assessments

4.2 Croo's Limited Responsibility

While we moderate content and remove inappropriate reviews, Croo:

  • Does not endorse or guarantee the accuracy of any rating
  • Cannot verify the authenticity of all ratings
  • Is not responsible for disputes arising from ratings
  • Does not investigate rating accuracy claims
  • Reserves the right to remove reviews that violate policies

4.3 Rating Limitations

A single low (or high) rating may not reflect overall job performance. Consider multiple ratings, the crew member's full profile, and conduct your own interviews before making decisions. Ratings should be one factor among many in decision-making.

4.4 No Guarantee of Quality

High ratings do not guarantee quality performance. Low ratings do not necessarily indicate poor performance. Past performance may not indicate future results. Circumstances, conditions, and individual expectations vary.

5. No Professional Advice

Information on Croo does not constitute legal, financial, employment, maritime, tax, or professional advice. Users should seek appropriate professional counsel regarding:

  • Employment contracts and legal requirements
  • Maritime labor laws and regulations (MLC, STCW, flag state rules)
  • Work authorization and visa requirements
  • Tax implications of employment arrangements
  • Insurance and liability coverage
  • Wage calculations and compensation structures
  • Health, safety, and medical requirements
  • Dispute resolution and legal claims

6. Third-Party Links and Services

6.1 No Control Over External Sites

Croo may contain links to third-party websites (e.g., boat listings, maritime resources, external job boards). We have no control over and assume no responsibility for:

  • The content, accuracy, or completeness of external sites
  • The privacy policies or data practices of third parties
  • The availability or performance of external services
  • Any harm or loss resulting from third-party sites

6.2 User Responsibility

Your use of third-party sites is at your own risk and subject to their terms and privacy policies. We recommend reviewing a third party's policies before providing personal information or conducting transactions.

7. Verification and Credential Disclaimer

7.1 No Independent Verification

Croo does not:

  • Conduct criminal background checks
  • Verify STCW or maritime certifications independently
  • Confirm employment history
  • Perform reference checks
  • Verify identity or age claims
  • Check work authorization or visa status
  • Conduct medical or fitness evaluations

7.2 Employer Responsibility

It is the sole responsibility of employers to:

  • Verify the identity and age of crew members
  • Confirm the validity and currency of all certifications
  • Contact license authorities to verify credentials
  • Conduct thorough background checks as required by law
  • Verify employment history and obtain references
  • Ensure crew members meet all maritime and legal requirements

Failure to conduct proper verification may expose your vessel and business to significant legal and safety risks.

8. Platform Availability and Technical Disclaimer

8.1 No Guarantee of Availability

Croo does not guarantee that:

  • The platform will be always available or uninterrupted
  • Services will be error-free or bug-free
  • Defects or errors will be corrected immediately
  • The platform will be compatible with all devices or browsers
  • Data will not be lost or corrupted

8.2 Service Interruptions

Croo reserves the right to interrupt, suspend, or modify services at any time for maintenance, updates, or other reasons. We will attempt to provide notice of planned downtime, but cannot guarantee it.

8.3 Technical Limitations

We are not liable for delays, failures, or interruptions caused by factors beyond our control, including server failures, network issues, internet outages, or third-party service providers.

9. Limitation of Liability

9.1 No Liability For

To the maximum extent permitted by law, Croo is not liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, goodwill, or business opportunity
  • Any claims arising from user-generated content
  • Disputes or disagreements between crew and employers
  • Non-payment of agreed compensation
  • Breach of employment contracts
  • Workplace injuries, illness, or accidents
  • Conduct or actions of other platform users
  • Unauthorized access to or alteration of user accounts or data
  • Results of using information from third-party sites

9.2 Cap on Liability

Our total liability to you for any claim related to the Service shall not exceed the amount you paid for the Service (if any), or $100, whichever is greater. Some jurisdictions do not allow limitation of liability, so this may not apply to you.

10. Maritime Regulations and Compliance

10.1 User Compliance Responsibility

All users are responsible for ensuring compliance with applicable maritime regulations, international conventions, and labor laws:

  • STCW (Standards of Training, Certification and Watchkeeping): International maritime training standards
  • MLC (Maritime Labour Convention): International maritime labor standards
  • Flag State Requirements: Regulations of the vessel's flag country
  • Port State Control: Requirements of the country's ports you visit
  • Work Authorization: Visa and work permit requirements
  • Health and Safety: Maritime health and safety regulations
  • Insurance and Liability: Appropriate insurance coverage

10.2 Croo's Non-Involvement

Croo does not provide maritime compliance advice and is not responsible for ensuring users comply with maritime or labor laws. Employers are solely responsible for ensuring all regulatory requirements are met.

11. Financial Transactions

11.1 No Payment Handling

Croo does not handle financial transactions, payments, or compensation between crew members and employers. All payment and wage arrangements are negotiated directly between the parties.

11.2 Payment Disputes

Croo is not responsible for disputes over wages, compensation, payment terms, or non-payment. Such disputes must be resolved directly between the parties or through legal channels.

12. No Warranty of Fitness for Purpose

12.1 Platform As-Is Basis

The Croo platform is provided on an "as is" and "as available" basis. We do not warrant that:

  • The platform will meet your specific needs
  • The platform will be suitable for any particular purpose
  • Services will be uninterrupted or timely
  • Results will be accurate or reliable

12.2 No Endorsements

Croo does not endorse, recommend, or vouch for any crew member or employer on the platform. Connections made through our platform are not endorsements by Croo.

13. User-Generated Content Indemnification

Users agree to indemnify and hold Croo harmless from any claims, damages, or losses arising from:

  • Content they post on the platform
  • Ratings or reviews they leave
  • Their use of the platform
  • Disputes with other users
  • Violations of these terms or applicable laws

14. Changes to This Disclaimer

Croo reserves the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to the platform. Your continued use of Croo after changes are posted constitutes your acceptance of the modified disclaimer.

15. Acknowledgment

By using Croo, you acknowledge that you have read, understood, and agree to be bound by this disclaimer. If you do not agree with any part of this disclaimer, you should not use our platform.

16. Contact

If you have questions about this disclaimer, please contact us at:

Email: support@croo.app
Website: www.croo.app

Last Updated: April 9, 2026
Effective Date: April 9, 2026